An AI chatbot for your website: answering from your own content.
RAGSuite’s AI chatbot answers your visitors’ questions from your website, manuals and FAQs, with a source on every answer. You embed it with one snippet, in your colours. The same widgets also run in your intranet and your apps.
Runs in the RAGSuite Engine or on your server
What is an AI chatbot for a website?
An AI chatbot for a website is a chat window that answers visitor questions in plain language. Unlike a rule-based bot it needs no scripted dialogues: it finds the matching passages in your content and writes an answer from them. With RAGSuite every answer shows its source, so visitors can check it.
The notice period is three months to the end of a quarter. 1 Price increases above 5% trigger a special termination right. 2
… may be terminated with three months’ notice to the end of a quarter …
Set up a website chatbot, in four steps.
Bring in content
Crawl your website (depth 1–5), upload manuals and FAQs, or connect sources.
Set behaviour
Set the greeting, tone and answer rules, choose the model.
Adjust the look
Colours and greeting in every plan; logo and title in the RAGSuite Engine and Enterprise.
Add the snippet
Two lines in your website, only on the domains you allow.
One snippet for WordPress, TYPO3, Drupal and any website.
You add the snippet to your template or tag manager. No plugin is needed. The widget loads from your RAGSuite, from the RAGSuite Engine or your server, and only answers on allowed domains. Ctrl/⌘ K opens the search.
<!-- RAGSuite search widget --> <script src="https://ragsuite.ihre-firma.de/search-widget/v1/ragsuite-init.js" data-api-endpoint="https://ragsuite.ihre-firma.de/api/v1" defer> </script>
What the AI chatbot can do on your website.
Answers with sources
Every answer links to the page or document it comes from.
AI notice in the widget
Visitors see that they are talking to an AI: that supports your transparency duties.
In your colours
Colours and greeting free; own logo and title from the RAGSuite Engine.
Allowed domains only
The widget only answers where you allow it.
Feedback built in
Thumbs and reasons show which content your website is missing.
German and English
The chatbot answers in the language of the question when your content covers it.
Examples: how companies use the website chatbot.
Customer service
“Do you ship to Austria?”: answers from shipping and service pages.
Product advice
Specs and product differences from data sheets.
Citizen info
Opening hours, applications and documents for municipalities.
Intranet
The same widget for staff: policies, processes, IT questions.
Rule-based chatbot or an AI chatbot on your content?
| Criterion | Rule-based chatbot | AI chatbot with RAGSuite |
|---|---|---|
| Setup | Build dialogues by hand | Bring in content, done |
| Unexpected questions | Breaks off | Answers from your content |
| Upkeep | Every change in the bot | Re-ingest content |
| Source | – | ✓ on every answer |
| Data | With the bot vendor | RAGSuite Engine or your server |
Intranet, app, API and workflows.
The same widgets run in your intranet and portals. Through the REST API your apps call search and the chatbot directly and build their own interface. With n8n, webhooks and MCP you bring RAGSuite into automations and other AI tools. The mobile app for iOS and Android signs in to your RAGSuite.
$ curl -X POST https://ragsuite.ihre-firma.de/api/v1/search \ -H "Authorization: Bearer $RAGSUITE_API_KEY" \ -d '{"query": "notice period framework contract"}' ✔ 200 · answer + 2 sources · 1.4 s { "answer": "…", "sources": [ { "title": "Logistics_framework.pdf", "page": 7 } ] }
Questions about the website AI chatbot.
What does an AI chatbot for a website cost?
RAGSuite Engine starts at €39 a month (Starter), credits included or with your own API key; your website visitors do not count as users. Self-hosted, the Community Edition is free and you only pay for servers and the model. There is no price per conversation. You can try it free for 7 days.
Do we need a plugin for WordPress or TYPO3?
No. The chatbot is embedded with a short snippet that you add to your template or tag manager. That works with WordPress, TYPO3, Drupal, other CMS and plain HTML. You decide on which domains the widget may answer. An agency can add it in a few minutes.
Does an AI chatbot have to be labelled as AI?
Under Article 50 of the EU AI Act, people must be able to tell that they are talking to an AI; these duties apply since August 2026. RAGSuite shows an AI notice in the widget for this. Whether your use triggers further duties is for your data protection team or legal advisers to check. Our guide explains the rules.
Where does the chatbot get its answers?
Only from the sources you give it: your website, uploaded documents and connected apps. Before every answer RAGSuite looks up the matching passages and writes the answer from them, with a source. That keeps the chatbot on your content and as current as your website.
Where are the conversations stored?
In RAGSuite Engine, history and index live in a data centre in Germany; self-hosted, on your servers. You can switch conversation storage off and set automatic deletion periods. If you use an external language model, only the question and the matching passages go to that provider.
Can agencies use the chatbot for their clients?
Yes. Agencies and IT service providers deploy RAGSuite for their clients, in the RAGSuite Engine or at the client. Each client project has its own sources and its own widget. White-label without the RAGSuite notice is available by agreement. The partnership is free.
Your website AI chatbot, in a few minutes.
Bring in your website, add the snippet, test: 7 days free in the RAGSuite Engine. Or we show you in a demo.