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Mobile app · iOS and Android

RAGSuite mobile app: your company knowledge on your phone.

The mobile app brings AI search and the AI chatbot to iPhone and Android, with a source on every answer. It signs in to your RAGSuite, in the RAGSuite Engine or on your own server, and comes with every plan.

RAGSuite
How do I report an IT issue?
Via the service portal under IT › Ticket. Urgent cases go straight to the hotline. 1
1IT wiki · Support
And the hotline?
Extension 400, Mon–Fri 8 am–6 pm. 1
Ask a question …
What the app does

What can the RAGSuite mobile app do?

Only your RAGSuite

The app talks to your instance, in the RAGSuite Engine or on your server.

Biometric sign-in

Face ID or Touch ID, plus your RAGSuite account with 2FA.

Answers with sources

Even on a small screen every answer links its source.

In every plan

The same app for Community, the RAGSuite Engine and Enterprise.

On the go

Who is the app for?

For everyone who is not at a desk: field sales, technicians at the customer, care staff, branches and managers between meetings. They ask “Which torque applies to model X?” or “How do I report an accident?” and get the answer with its source, without a VPN detour to the intranet.

Voice Pilot

“When is the next staff meeting?”

On 14 November at 10 am in the canteen.

Intranet · Events
Examples

Typical questions on the go.

Field service

“Which error code means pump pressure too low?”: answer from the service manual, with the page.

Branch and sales

“How does an exchange without a receipt work?”: answer from the branch policy, in seconds.

Care and shifts

“Where is the handover procedure?”: answer from the quality manual, without a PC.

Security

Biometrics plus your own account.

Face ID or Touch ID unlock the app; your RAGSuite account and two-factor sign-in authorise it. Without your instance and your credentials the app is useless. The App Store and Google Play only distribute the app itself, your questions and answers do not pass through them.

In the RAGSuite Engine and Enterprise the app uses the same roles, teams and audit entries as the browser.

System statusYour server
Application & APIFastAPI · :9090running
Web interfaceReact · :9191running
DatabasePostgreSQLrunning
CacheRedisrunning
Search indexChromaDBrunning
Language modelOllama · localrunning
0 outbound connections to the vendor
Start

Ready in three steps.

You do not need your own app distribution for this. The app uses the same accounts, roles and sources as RAGSuite in the browser, your team has nothing new to learn.

01

Get the app

For iOS and Android; until the store listings are public, we set up access for your team.

02

Enter the address

The address of your RAGSuite: RAGSuite Engine or your own server.

03

Sign in and ask

With your account, 2FA and Face ID or Touch ID.

FAQ

Questions about the mobile app.

Which plan includes the mobile app?

Every plan. The app is part of the Community Edition, the RAGSuite Engine and Enterprise, and it is open source with the Community Edition. In the RAGSuite Engine and Enterprise the app also uses roles, teams, Google sign-in and the full audit log: exactly as in the browser.

Does our data go through Apple or Google?

No. The app connects directly to your RAGSuite, in the RAGSuite Engine or on your server. The App Store and Google Play only deliver the app itself. Questions, answers and documents do not pass through the store providers. Sign-in uses your RAGSuite account with two-factor protection.

Is the app available for iOS and Android?

Yes, for both. The public App Store and Google Play listings are being prepared. Until then we set up access for your team directly, just ask. The app signs in to your RAGSuite, whether you use the RAGSuite Engine or run it yourself.

Does the app work with our own server?

Yes. You enter the address of your RAGSuite and sign in with your account. Your server needs to be reachable from the phone, for example through your company network or a secure connection your IT allows. With the RAGSuite Engine this step falls away because the instance is already reachable.

Can the app read answers aloud?

The browser widgets support voice input and read-aloud. In the app you use your phone’s accessibility features for dictation and read-aloud. We show you in a demo which voice features are built into the app. Every answer keeps its source, even when read aloud.

Mihaela Angelova
Mihaela Angelova
Delivery & Onboarding

Your company knowledge, on the go too.

We set up the app for your team and show how it works with your RAGSuite.