Contact RAGSuite: talk to a real person.
Whether it’s a demo, AI consulting, pricing or support: write to us and we’ll route your message to the right person. We usually answer sales and partner enquiries the same working day.
+49 177 7492867info@ragsuite.de
Contact RAGSuite: who would you like to talk to?
Strategy, use cases, demos and partners
Request a callStraight to the right team.
No call-centre queue, no ticket maze. Write straight to the inbox that fits your request: a person reads every address.
Sales & demos
sales@ragsuite.de
Pricing, fit and a demo on your infrastructure.
Support
support@ragsuite.de
Help for the RAGSuite Engine and self-hosted installations, in German and English.
Partner
partners@ragsuite.de
Partner programme, margin, white label, deal registration.
Privacy
privacy@ragsuite.de
GDPR requests and data protection contact.
AI consulting: what a first conversation gets you.
The first call takes 20 minutes and is free. Workshops and pilots are optional and quoted up front.
- 01Clarify the use caseWhich questions cost your team time today.
- 02Check sources and dataWhich documents and apps make sense, and what data protection and the works council need.
- 03Choose the deployment modelRAGSuite Engine, own data centre or air-gapped, local model or API.
- 04A clear recommendationWhether the RAGSuite Engine, Community or Enterprise fits best.
Online everywhere, on-site in Germany.
Dresden
Bischofsweg 6
01097 Dresden
+49 351 48196661
Berlin
Schloßstraße 41a
12165 Berlin
+49 30 914 555 10
Viernheim
Kettelerstraße 62
68519 Viernheim
+49 6204 6011377
RAGSuite is a brand of NITSAN GmbH. Service partners across Germany support us on-site. We’re happy to arrange an on-site meeting after the first call.
What happens after you write to us?
We read it.
A person reads your message and passes it to the right colleague, usually the same working day.
We get back to you.
You get a reply by email or a proposed slot for a 20-minute call.
You decide.
No contract, no obligation: you get an honest assessment and decide what happens next.
Rather test it yourself first? Install the Community Edition →
In use with partners and their clients.
AI knowledge assistant for a housing provider: fully on-premise.
Read case study →RAGSuite under their own brand for enterprise clients.
Read case study →Answers with sources where mistakes aren’t an option.
Read case study →Questions about getting in touch.
How fast will we hear back?
We usually answer sales and partner enquiries the same working day. Enterprise Edition support replies the next working day, in German and English. Fixed response times with an SLA are available as a service by agreement. We answer general enquiries within one working day.
Which languages can we reach you in?
German and English, from people, not machine-translated. That goes for sales, consulting and support. The RAGSuite interface, documentation and your contracts are available in German too. For tenders we prepare documents in German. Just write in whichever language you prefer.
Can we get a demo on our own setup?
Yes. In the demo we show RAGSuite on infrastructure like yours, with sample sources from your daily work. Or we help you set up the Community Edition yourself so you can test with your own documents. The first call takes 20 minutes and is free.
Do you offer AI consulting too?
Yes. In the free first call we clarify use case, sources, data protection and deployment model, and give you a clear recommendation. If you want to go deeper, book a fixed-price RAG readiness workshop or a guided pilot. Both are optional and quoted up front.
Who is behind RAGSuite?
RAGSuite is a brand of NITSAN GmbH with offices in Dresden, Berlin and Viernheim. Service partners across Germany support on-site. Your contacts are Jürgen Pietschmann for strategy and demos, Mihaela Angelova for rollout and operations, and Stefan Reinhardt for data protection and tenders.
Tell us what you’re trying to build.
One idea, one question, we usually reply within one working day, in German or English.